 How
does it work? What do I do and what do I get?
Ordering your letter is quick and easy. Simply use our on-line order form and follow the step-by-step instructions. You will be asked to select one of our five magical Santa letters and then provide the custom information about your child. That's all there is to it. If you want to order a second letter for another child, just repeat the process on the same order form, but you won't have to fill in the address information again if it's the same. Then fill in your credit card information using our 128-bit secured third party authorized online processing service and the personalized Santa letter you selected will mailed to your child with a post mark from the North Pole and the magic will begin.
How much does this service cost?
At our new low price this year of only $7.77 per letter, this will surely be the best Christmas bargain you will buy for your child this year. And their very own personal letter from Santa is sure to be the one present your child will be talking about all year long.
When will my letter be delivered?
All letters ordered before December 1st will be processed and mailed by December 2nd. Orders placed between December 1st and December 15th will be mailed within 48 hours after the order is placed. If you want priority rush service, regardless of when you place your order, you can have your order shipped within 24 hours after the order is received and it will be sent by US Priority Mail. The cost of this rush service is an additional $5.95.
Due to the slow delivery time for mail near the Christmas season, we can not accept orders after December 16th. So be sure to order your Santa letter early. We recommend that all orders placed after December 10th be use the rush service option to guarantee delivery.
How do I know that you received my order?
You will receive an email from our secure on-line processor (usually PayPal<®>) with your Unique Reference Number. This lets you know your order was received.
If you need to contact us to check on your order or for any reason, just send us an email at Help@zSanta.com or call us at 843-422-1400.
What payment options do you offer?
We make it easy to order. We offer almost every payment option you can think of. You can order with complete confidence through our 128-bit secured third party authorized online processing service. We accept VISA® and MasterCard® directly and through PayPal® we accept Visa®, MasterCard®, American Express®, Discover®, and debit cards with the either the Visa® or MasterCard® logo. You do NOT need a PayPal® account to use this service. All you do is select the (I don't have a PayPal® account) and follow the simple steps to finish the checkout process. We can even accept personal checks for customers with a PayPal<®> account. The check is processed online. Because of the high volume of business from now until the end of the busy Christmas season, we are sorry that we can no longer accept payments my mail.
Do you offer a money-back guarantee?
We offer the best guarantee in the industry. We offer a "No questions asked, 100% money-back guarantee. We want you to be 100% satisfied with your Santa letter.
If
you're not completely satisfied for any reason, simply return your letter
postmarked before February 1st, 2007 and we will promptly send you a
full 100% refund. No questions asked.
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